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# Cases PagerDuty integration

## What you need[​](#what-you-need "Direct link to What you need")

* To view PagerDuty events in Cases, you need `CASES:READ` (included in all standard roles).
* To set up the PagerDuty connector, you need **Platform Admin** (`NOTIFICATION-CENTER-CONNECTORS:UPDATECONFIG`).

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## PagerDuty in the Case[​](#pagerduty-in-the-case "Direct link to PagerDuty in the Case")

When a Case is synced with PagerDuty, PagerDuty actions appear in the Case **Activity** timeline alongside Slack and ServiceNow events, so you can follow what happened on the PagerDuty side without leaving the Case.

When a Case was triggered or updated through PagerDuty, a **PagerDuty Alert** link also appears in the Case header. Select it to open the matching PagerDuty alert in a new tab.

## Related resources[​](#related-resources "Direct link to Related resources")

[Cases overview](https://coralogix.com/docs/user-guides/cases/overview.md)[Set up Cases](https://coralogix.com/docs/user-guides/cases/quick-start.md)[Working with Cases](https://coralogix.com/docs/user-guides/cases/working-with-cases.md)[PagerDuty connector configuration](https://coralogix.com/docs/user-guides/notification-center/destination-types/pagerduty/connector-config.md)