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Zenduty

Zenduty is an incident management platform that helps businesses manage and resolve incidents quickly and efficiently. It provides a range of features such as alert management, on-call scheduling, incident response automation, and post-mortem analysis. Coralogix supports integration with Zenduty.

Configuration

1.

Navigate to Teams on your Zenduty dashboard and click on the team to which the integration will be added.

2.

Select Services and click on the relevant Service.

3.

Under Integrations, click Add New Integration. Give it a name and select the application Coralogix from the dropdown menu.

4.

Provide the details 'Name', 'Summary', 'Create incidents for ', 'set default Urgency' and click on Add Integration

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5.

Click Configure and copy the generated Webhook URL.

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Coralogix setup

1.

Access Integrations, then Extensions, then Outbound Webhooks, then Generic Webhook.

2.

Select the Webhooks tab to create a new webhook.

3.

For the new webhook, give it a suitable name and paste the copied URL from Zenduty Configure.

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4.

Save the webhook.

5.

Validate your configuration by clicking the Test Config button. The test alert should appear on your Zenduty Alert log.

6.

Click Alerts in your navigation bar to set the destination in the new alert.

7.

Define the Alert Name and Description. Severity is to be set to Warning or Critical for a new

8.

Define the conditions for which the alert is to be triggered.

9.

Under Recipients, search and add the previously defined Zenduty webhook.

Note: If 'Notify when Resolved' option is enabled, then when the conditions go back to normal, the incident will be auto-resolved. In Zenduty, Incident will be auto resolved.

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10.

Save the Alert.

Support

Reach our customer success team 24/7 via the in-app chat or by email at support@coralogix.com.